I build AI systems that run your CRM so your team doesn't have to.
AI Automation Engineer specializing in CRM & RevOps — architecting agents and workflows that score leads, route tickets, and manage pipelines automatically, backed by live production work for UK B2B clients.
Simulated live log of a typical automation: a missed call syncs from Aircall into a HubSpot ticket, the lead is scored and routed, a Slack alert and follow-up email are triggered, and the deal pipeline and dashboards update automatically.
Real systems, live clients.
Not tutorials — production automation and engineering work shipped for real teams.
- Eliminated support ticket routing delays by architecting a native Aircall–Slack–HubSpot integration, syncing missed calls into tracked HubSpot tickets in real time.
- Improved sales pipeline visibility by designing automated HubSpot Deal Pipelines across 3+ concurrent client accounts.
- Built CRM and marketing automation infrastructure from scratch for e-commerce and healthcare client portals.
- Scaled marketing operations by building 20+ production automations spanning lead creation, ticketing, and lead scoring.
- Delivered full CRM visibility with 5 reporting dashboards (10+ reports) and SOP documentation, across a remote team of 9.
- Shipped features for a client-facing Flutter app using BLoC state management and cross-platform, platform-specific UI handling in a production team environment.
- Debugged and resolved issues across the mobile codebase, maintaining team code-quality and testing standards.
Built end-to-end, solo.
Independent projects showing range across mobile, AI product, and system design.
Loom
A production-ready, real-time social media app deployed on Android, iOS, Web, and Desktop from a single Dart codebase (76% shared code), with a serverless offline-first backend and sub-second sync.
Genius AI
A multi-tool AI SaaS platform designed and shipped from zero — 17+ content-generation tools, per-user API quota tracking, and tiered subscription billing, owned solo end-to-end.
What I actually build with.
Research & Education
Explainable AI for Cancer Classification
Applying SHAP for interpretable ML and Chemical Reaction Optimization (CRO) for feature selection on high-dimensional bioinformatics data.
B.Sc. Computer Science & Engineering
Northern University of Business & Technology, Khulna · 2022–2026 · CGPA 3.95/4.00. National Gold Medalist, School Debate Competition. Former General Secretary, CISC.
Need your CRM to run itself?
Open to freelance automation projects and full-time remote or Bangladesh-based roles. Let's build the system.